At Hotel GreySky (owned and operated by DIYPS Hospitality & Developers Pvt. Ltd.), we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal Details: Name, contact number, email address, address, identification details.

• Booking Information: Check-in/check-out dates, preferences, payment details.

• Usage Data: IP address, browser type, pages visited, time spent on site.

• Feedback & Communication: Reviews, queries, complaints.

2. How We Use Your Information

• To confirm reservations and communicate booking-related details.

• To improve your experience through personalized services.

• For internal analysis to enhance service delivery.

• For marketing purposes (with your consent).

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared:

• With trusted third-party service providers (e.g., payment gateways).

• When required by law or legal obligation.

• To ensure the safety, rights, and security of guests and property.

4. Data Security

We follow industry-standard security protocols to protect your data from unauthorized access, misuse, or alteration.

5. Cookies

Our website uses cookies to enhance user experience. You can control cookie settings via your browser.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at:
📧 info@hotelgreysky.com